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HP Recommended

Is it possible for a future update to the m100 software to have an indication of whether a contact is live (pingable) or not?

At the moment we have no idea if the remote contact is on or off unless we dial.

It would just be nice to see what contacts were available for a call.

 

Many thanks

1 REPLY 1
HP Recommended

Hello toalfrgb,

welcome to the Polycom Community.

The only application that supports Presence at present is the CMAD Client. This is a fully provisioned application working in conjunction with the Polycom CMA.

 

The m100 and the new Polycom® RealPresence® Desktop for Windows® do not support this at present.

 

I am not aware if the RealPresence® Desktop will do this in the future but would suggest to work with a Polycom reseller for further details.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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