Dear Admin I have a problem when I play game or working but,If the charger connected with laptop...BSOD will not happen and when I use to work(like Microsoft Office),The laptop LAG BSOD=Thread Stuck In Device Driver I have Updated latest version of Driver Thanks Sorry for Bad English
Thanks for visiting the HP community. A very Good Day to you. 🙂 Hope you are doing well. 🙂 I understand that you need assistance regarding Blue screen errors on your computer. I’ll be delighted to assist you with this.
You are a valued HP customer and we appreciate you greatly for doing business with HP A commendable diagnosis of the issue was done. Kudos to you for that. 🙂
Did this happen after a windows or software update?
Did you completely uninstall the graphics drivers and then reinstall it from the HP site?
For a start please uninstall the drivers completely by following these steps:
Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.
Check the box that states delete the software for this device.
Then restart the computer and update the bios and video drivers from this link This should do the trick for you.