cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MetelStairs
New member
1 0 0 0
Message 1 of 2
257
Flag Post

Broken/unresponsive hard drive

HP Recommended
OMEN 15-ax000na
Microsoft Windows 10 (64-bit)

A few days ago the notebook's hard drive started making loud mechanical noises for a day and then the hard drive stopped working and can no longer be accessed or used. I am still under warranty and I was hoping I could get it replaced or repaired.

 

Thanks in advance.

0 Kudos
1 REPLY 1
Resolv_S
Retired
Retired
3,304 3,302 179 339
Message 2 of 2
Flag Post
HP Recommended

Hi@MetelStairs,


Thanks for using the HP Forums. One Stop for all sort of solutions for your HP Products

 

I have read your post and understand that you need assistance in getting the hard drive replaced. Is that, right?

 

I recommend you to get in touch with HP Phone support for any hardware replacements using the link below.

 

http://support.hp.com/us-en/contact-hp

 

This should solve the issue.  Let me know for more solution.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation