Hi @NewJerZ,
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen. I will be glad to help you.
The number you mentioned is not a HP phone number. If you are in warrenty, please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If you are not in warraty you can order both parts from HP Part Surfer.
Per Page 15 per Maintenance and Service Guide, Display Panel Kit part number 788608-001 and Touch control board part number 788606-001
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂
Thanks.
Tardis40 I work on behalf of HPPlease click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the right to say “Thanks” for helping!