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Dipesh_M1
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Fps dropped and stucked to 30 earlier they were 130 and near.please solve this.

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hp ac646tx
Microsoft Windows 10 (64-bit)

My laptop hp ac6464tx fps are dropped and stucked to 30. I am not able find the problem or what is the issue. please solve this serious problem. I am confused what to do. solve this issue

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DavidSMP
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Hi @Dipesh_M1,

 

Good Day. Thanks for posting your query in the HP community. I read the post regarding issues with Drop in FPS while playing games or watching videos. It will be a pleasure to assist you here.

Commendable diagnosis, superb troubleshooting and splendid description of the issue before posting. Hats off to you on that score. 🙂

To assist you with accurate information I would require more information regarding this.

  • Does it happen while playing games?
  • Have you tried multiple games?
  • Does it happen while watching online videos like YouTube or Netflix?

 

I request you to check this link: https://h30434.www3.hp.com/t5/Gaming-Notebooks/Random-fps-drop-in-all-games/m-p/6003814#M4731  and perform all the steps from this link including updating the bios, chipset and graphics drivers.
 

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps.

Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

 

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care now and have a splendid week ahead.

 

 

 

DavidSMP
I am an HP Employee

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