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nkumar99
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GAMES LAG AND DROP IN FPS WHEN THE CHARGER IS UNPLUGGED.

HP Recommended
pavillion 15 au-189tx
Microsoft Windows 10 (64-bit)

Hi All,

 

I have HP Pavillion 15 au-189tx, (http://support.hp.com/in-en/product/HP-Pavilion-15-Notebook-PC-series/12499208/model/13674226/docume...).

 

It has Nvidia GEFORCE 940MX graphics card and laptop is 1 month old.

When I play some popular games like :

 

1. Euro Truck Simulator 2 and

2. Cities Skylines

 

These games lag like hell when the charger is unplugged from the laptop. The frame rates drop drastically to 8-10 fps.

When the charger is plugged in these games go well upto 25-30 fps.

 

The GPU is not that power hungry. I think its just 25- 30W.

 

I have contacted HP support team back in India. And they could not resolve it and closed the case.

 

Could you please confirm if this a battery issue ?? I think the battery does not provide sufficeint power for GPU to work 100% efficeincy.

or do you think I need make few settings in the windows 10 power management options.

 

Thanks,

Nikhil

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Dvortex
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Hello, @nkumar99 – Hope you are well 🙂
 

Thank you for joining the HP Forums! I read your post about the performance issue that you are facing. I am happy to look into this issue for you!

 

Let’s try and change the “power options” to try and fix this issue. Follow the steps below:

  • Right-click any empty part of the desktop and choose Personalize.
  • In the lower-right corner, choose Screen Saver.
  • In the lower-left corner, click the link to Change Power Settings. The “Power options” window opens.
  • Make sure the power plan selected is “Balanced (recommended)” – Select “Change plan settings”.
  • Select the options which say “Restore default settings for this plan”.
  • Save the settings, restart your computer and check.

 
That should help. But if you still face an issue, then try changing the advanced power options settings:

  • Go to “Power options” – Click on “Change plan settings”.
  • Click on “Change advanced power settings”
  • In the window that opens, there are several options such as graphic settings, processor etc. Make sure the settings are the same for “On battery” & “Plugged in”.
  • Save the settings, restart your computer and check.

 

Let me know if that helps. Thank you & Good luck!

Cheers 🙂

 

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DVortex
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billyreynolds08
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I'm not 100% sure about this but it might have something to do with your graphics card? I also have an HP Pavillion laptop and there I have options for my graphics card, i.e. the settings it will run if it's plugged/unplugged. Basically my system runs on a lower pace when it's using battery power while it switches to high settings once I plug it in. It could also be the case with yours (I'm not sure though because I'm not familiar with the model that you have)..

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