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David_92
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Message 1 of 2
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GTX 1070 with Gears of War 4

HP Recommended
HP OMEN Notebook 17-w104no
Microsoft Windows 10 (64-bit)

Hi again,

 

I could not call HP service and gonna try here again. I did not get any respond on the last mail so im gonna send it here again. 

 

"Thanks for fast respond and the welcome!

 

I found it here: http://store.hp.com/SwedenStore/Merch/Offer.aspx?p=c-gaming-nvidia

 

It is in swedish and says if you buy a computer/laptop with 1070 or 1080 gtx you will get a code within two weeks but have not got any yet. Can you help me with this or shuld I try to call support?"

 

 

 

I also found from UK website but they dont have the latest Omen notebook with 1060/70 http://store.hp.com/UKStore/Merch/offer.aspx?p=c-gaming-nvidia

 

"I contacted Nvidia from the link you referd me to and they said:

 

Yeshwanth: Hi, my name is Yeshwanth. How may I help you?
David Larsson: Hi
Yeshwanth: Hello david
David Larsson: I bought a laptop from HP with 1070 GTX and wonder if Gears of War 4 is included?
David Larsson: I found this link from Swedenhttp://store.hp.com/SwedenStore/Merch/Offer.aspx?p=c-gaming-nvidia
Yeshwanth: Sure, I'll be glad to help you.
Yeshwanth: May I know when and where did you purchase the product?
David Larsson: From HP in Sweden 21 September
Yeshwanth: from HP online store?
David Larsson: Yes
Yeshwanth: Ok, please contact HP support and they will provide you the code and once they did then you should redeem it in the nvidia website.
Yeshwanth: https://redeem.geforce.com/en-us/

 

They say you will provide a code so I wonder when it comes?"

 

Regards David

 

 

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erico
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Message 2 of 2
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HP Recommended

I have asked for your issue to be escalated to the appropriate team at HP.

 

It is unfortunate that it is the weekend.   




I am not an HP Employee.
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