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Killintaco
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HP Envy, Games Lag When Adapter Is Plugged In

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Hp Envy M7
Microsoft Windows 10 (64-bit)
Hello,

I've been searching the internet in hopes to find a solution with no results, so I decided to make my own forum question.

My Hp Envy M7 will make games COMPLETELY unplayable when the AC adapter is plugged in (like games that are normally 60 frames are now 1-5)

Without the battery inserted and just the AC cord games run fine

I've checked my power settings and it is set to high performance, I've gone deeper and made sure that performance on a.c. is 100%

I even went into the nvidia control panel to make sure that power management is high performance


Am I just stupid?
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Killintaco
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Core i7, nvidia 840m
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DeejayV
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Hi, this is not a stupid question at all. 

 

Your notebook should be more than capable enough to play games on AC and/OR battery+AC.

 

What is the exact model number of your M7? HP has around 9 types of M7 Envy models.

 

and also, 

 

have you tried updating the firmware? firmware downloads are available from the support links.

 

http://support.hp.com/us-en/products/laptops/envy-notebooks/ 

 

Also, has it been like this since day 1? 

If not, you might want to rule out a bad microsoft or nvidia update by doing a system restore date to a time where the problem was not present.

I am an HP employee
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DeejayV
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by the way have you tried this?

 

click battery icon then choose more power options.
On selected plan there will be change plan settings.
click on it then there will be change advance power setting.
you will see some options.
there will be power management options select it. just change ON BATTERY 100%. 
 
 
I am an HP employee
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Killintaco
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Thanks for responding!

 

No it has not been like this from day 1, I got it about a year ago with its orginal charger and it was working fine until now.

(Also when i clicked on the link it sent me to a broken page)

The Full Model is HP Envy M7 K111 DX

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Killintaco
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I did hear someone say to do a BIOS update, but when i tried it told me it was blocked

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Killintaco
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Any Thoughts?

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DeejayV
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go to support.hp.com and enter your product and OS.

 

http://support.hp.com/us-en/drivers/selfservice/hp-envy-m7-k100-notebook-pc/7234903/model/7450494

 

From there go to the BIOS Section.

There is an AUGUST 2016, BIOS Firmware update.  Download it and install it.

 

Do not do this on low battery. Make sure you are plugged in and backup all your data before updating your BIOS just to be safe.

I am an HP employee
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