New to the forums but this issue has led me to seek advice from anyone who may be able to assist with an issue I'm having.
Around a month ago I purchased a HP OMEN ready with windows 10 64bit. Since purchasing the laptop I have had issues when playing media. Basically when ever I play a video through a media program (not on the internet) such as Windows Media Player, Films and TV app or VLC Media Player, Windows will freeze every 15 minutes or so when using either WMP or Film and TV app but when using VLC it still occours but not as often (around every half hour).
It is possible that drivers may not be available for your product. If that is the case, or the drivers you found are not working, try using the solutions on this site as a workaround, and let me know how it goes: How to: Install and Update drivers in Windows 10
Please let me know if this information was helpful by clicking the thumbs up below.
SDF15 I work on behalf of HP
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