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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-06-2017 10:48 AM

HP Recommended
Product: HP Omen

Hello, I purchased the HP Omen around 2 years ago. The notebook has been fine, up until recently (a few weeks ago.) I noticed that the hinge that connects the screen wobbles, opens when closed by a quarter inch or so, and is extremely unstable. For the price of this notebook, I have no other way to put it; this is horse **bleep**. My warrante has expired (of course) and i'd like to know how to go about fixing this ridiculous issue, that has no reason to exist. 

 

1 REPLY 1

‎02-06-2017 10:55 AM

HP Recommended

@garbagecollecto

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I work on behalf of HP
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