I've tried downloading the latest bios and resetting the keyboard options in OMEN CONTROL as well as pressing the F5 button but nothing works. The speaker lights are working fine and can still be customized through CONTROL however the rest of the keyboard won't light up regardless of whatever color or zones I choose through OMEN. I've read in the forum that other users have had this problem after a bios update and clicking th F5 has worked for some users but it still has not for me. My laptop just fell out of the one year warranty and it would be disheartening to lose the ability of a backlit keyboard for a $2000 laptop just because of a bios update. Any advice is appreciated! Thanks!
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SDF15 I work on behalf of HP
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