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DanielAntony
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Hp Omen Fans Not working message

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HP Omen 15-5000 CTO
Microsoft Windows 8.1 (64-bit)

Starting from yesterday i had noticed poor gaming performance from my HP omen from what used to be amazing performance dulled down to less than average performance. I decided to reboot my system, upon reboot i was greeted with a message that read:

 

"The system has detected that a cooling fan is not operating correctly.
Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation, press the Enter key now.
System Fan (90b)"
 
I was confused because the fans were still running the left fan wasnt blowing as fast as the right fan and the red vent lights werent on when i used the laptop which are on like 99% of the time. I am not sure if this is due to not updating the BIOS but it was working perfectly yesterday at optimum performance. I leave it on my desk 100% of the time so there is no way that i could have damaged the fans, because i had not dropped it or anything of the sort that could result in accidental damage. I bought the hp omen on january 15th of 2015 so i am still under warranty.  I am not sure what to do at this point. I will try updating my BIOS to see if that helps at all. 
 
Thank You, 
 
Daniel Antony
 
PS: I will be out of the country for vacation and will return on August 17th so there is plenty of time to help me out. Thanks Again
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Mrstenter
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Hi @DanielAntony ,

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP OMEN 15-5000 Notebook and getting a blank or black screen on startup. Try performing a hard reset.

When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.


You could try restoring default settings on the BIOS.

 

If that does not help at the end of the document it shows you to do a hardware test.

 

Hope this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I work on behalf of HP
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