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Dhawka
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Message 1 of 2
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Hp omen- When i play game occured Blue screen

HP Recommended
HP OMEN - 15-5113dx
Microsoft Windows 10 (64-bit)
I bought HP omen 5113dx last year and I bring it to South Korea

Recently I updated Windows8 to windows10 and I have numerous problems. I can't play game because of Blue screen.
Like these errors -
System thread exception not handled,
Driver IRQL not less or equal (nvlddmkm.sys),
Video TDR not handled

Driver update not works!!!!!

Are these Errors occurred same in Windows 8.1?
I updated 8.1 to 10 when I bought notebook right away, so I dont know are these problems occurred in only win10

So I decided to visit A/S center in Korea, but they refuse to service because I bought In US.....
Even worse, My note cannot use HP recovery(I pressed f12 when booting but no response) so I can't factory reset.

Please help!
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banhien
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Message 2 of 2
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HP Recommended

Hi,

 

Double post. Please use:

 

    http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Window-10-downgrade/m-p/5547698

 

Thanks.

BH
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