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HP Omen 15-AX025ND
Microsoft Windows 10 (64-bit)

I have problems with running games, i've got an I7-6700HQ, GTX965m 4Gb, 128ssd+1tb hhd and 8Gb of 2133mHz ddr4  so thats not the issue. when its not fully charged but I have the charger plugged in it will constanly lag, when its it fully charged and the cahrger is still plugged in, i'm able to play games for about an hour and then it will lag agian eventhough its still fully chargded, I tried nvidia control panel and that hasn't been helpful. I've tried reinstalling drivers of all kinds, still no improvments. Also I tried the energy managment in the settings, but that didn't workeither.  When I bought it it would only lag without charger and run just fine with the charger plugged in, after about three months it started doing this and just became worse. (btw, its a 120W adapter 19.5V and 6.15A. the laptop requires 19.5V and 6.15A) I hope that anyone can help me...

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@reikelbo6460

Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand the performance reduces when the adapter is not connected to the PC,

I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out:

 

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.

 

To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.

 

By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.

 

If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.

 

Is issue persists, please check a similar HP Forums post (Resolved): Click here  
(Though the header is different the steps will help get you a fix).


Let me know if those steps worked for you.  If they did, that’s awesome!  Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.

Riddle_Decipher
I am an HP Employee

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