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kamenov
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Laptop not turning on.

HP Recommended
Gaming 15-ak001nu
Microsoft Windows 10 (64-bit)

I got home friday to find my laptop dead. 
Tried the hard reset thing. 


Lamps/leds not working.
Fan not working.
Its just not turning on.


Charger, Battery and dc plug working. Tested them.

Any idea what the problem might be? I cant see anything damaged on the motherboard or else.

The computer is less than a year old.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@kamenov
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand the computer is not turning on or is displaying only a black screen,

Please perform the below steps:

 

If the computer does not start, the LED lights do not glow, and the display is black,
you can perform one or more of the following actions to resolve the no power issue:

(Click on the blue letters to get more details about each step)

  1. Examine the adapter and power cord for physical damage
  2. Test the power from the AC wall outlet to the notebook connector
  3. Start computer using the battery only
  4. Check that the lid switch moves freely
  5. When you have completed the troubleshooting steps covered in this document, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.

Eager to help,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,

 

Riddle_Decipher
I am an HP Employee

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