No funciona el touchpad en HP Omen

[Max34]

Hola

Ayer compré un Omen y hoy no me funciona el touchpad, en configuraciones no hay mucha información.

Sólo me funciona para hacer zoom a la pantalla, no para moverse ni para presionar.

Agradezco una rápida respuesta.

Max

[kevin-t]

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티

Thank you for your understanding

[Max34]

Hello

Yesterday i buyd a Omen and now dont working the touchpad, only working for make zoom not for move and touch.

I need one solution.

Thanks

[Sparkles1]

Hi @Max34,

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find  tips. For you to have a rewarding experience, I would like to include the following link for your perusal and reference. First Time Here? Learn How to Post and More

I grasp that you just purchased the Omen last Wednesday, but you are only able to use the touchpad to zoom in or out. Have you run the HP Support Assistant to aid with HP updates? Have you done all the Windows updates? Here is a link to HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 😎 that should help. Please let me know the outcome.

When you have resolved your difficulty, would you choose "Accepted Solution" on that post to alert other members and visitors to your success and perhaps help them. To show appreciation for my help. please click the "Thumbs Up Icon" below.