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mute_jjmb
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Message 1 of 2
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Solved!

OMEN by HP 15-ax000na Gaming Laptop

HP Recommended
OMEN by HP 15-ax000na
Microsoft Windows 10 (64-bit)

Just received my new HP laptop and unfortunately my function Keys are not working.

 

I have scoured the internet and many people have this problem, and I understand that Quick Launch my need to be installed. However all download are for windows 7. When I try to search for my laptop (automatically or manually) it says my laptop is discontinued, which is funny as is only been out for 1 week ish.

 

 

Any help would be greatly appreciated. Thanks

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DavidPK
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HP Recommended

Hi,

 

First, make sure you have installed the HP System Event Utility on the link below - if it's already installed, try uninstalling/reinstalling.

 

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73248.exe

 

When done, restart the notebook.

 

If the problem still exists, you could also try reinstalling the Omen Control Centre on the following link.

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70894.exe

 

Regards,

 

DP-K

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Windows Insider MVP

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