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Adaxx
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Question regarding product warranties

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Pavilion 15-bc002nm
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Hello,

 

The question regarding warranty, if someone can tell me whether this is the date when the device was first connected to the Internet? The date is marked on the image below.

 

I bought on October 06, 2016 a new laptop and shows me that there are still 9 months warranty, Start Date June 23, 2016, whether this means that the notebook is not new?

 

 

 

hp

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kevin-t
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@Adaxx

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.


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