cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
JuliusPetræus
New member
2 1 0 0
Message 1 of 3
167
Flag Post

REALLY slow pc

HP Recommended
hp pavilion gaming 15-ak103no
Microsoft Windows 10 (64-bit)

i bought this pc i a little less than a year ago and recently it has been really slow. I mean its supposed to be a gaming pc but it really cant play ANYTHING. For example this pc should be able to play overwatch at medium settings BUT even at low settings its still REALLY laggy (mostly with mouse input delay). Thank you for any help i can get. 

0 Kudos
2 REPLIES 2
JuliusPetræus
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

and to anyone saying i should reboot my pc and reinstall everything. I have already done it MULTIPLE times. 

0 Kudos
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,944 2,571
Message 3 of 3
Flag Post
HP Recommended

Hi @JuliusPetræus

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is running very slow.

 

I’d love to help!

 

As you have mentioned that you have already reinstalled the operating system multiple times and still the issue persists, I recommend you to run a system test on the computer to make sure all the hardware components are working fine. Refer to below article to run the system test.

 

http://hp.care/2bOrqZQ

 

If the test passes, follow the steps in the below article and check if it helps.

 

http://hp.care/2bBzk8O

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation