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robertmu
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after update my BIOS, when i play games sometimes my keyboard just lost control, i can't type

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omen gaming book 15
Microsoft Windows 8.1 (64-bit)

when i play a game like after 15mins, the problem happens, and when i quite the game i can't type, it seems like the button of my keyboard change into another thing, for example, when i type "esc", it will open a bar for me, or i can't type any words, i have to restart my laptop.

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CherylG
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@iMaxx any ideas?

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robertmu
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ty for help me find a person to solve the problem, should i @him?

iMaxx
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That's very strange and not something I've seen before.
Try remove the Omen Control softwear and reinstalling the latest version and let me know how hat goes.
I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
robertmu
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where can i download the last versionÉ i try in hp recovery , but there is no application for it.

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CherylG
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Get your full Model number or Product number from the Service Tag attached to bottom of laptop (may be under battery)

 
 Once you have the info, use the button at top of this page titled "Support", then click "Software and Drivers" from the menu. On the next page enter your Model Number. After entering  click 'Find my product' button. On the next page be sure correct OS is selected-if not Edit to change.A list will populate with drivers/software.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

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iMaxx
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You can get teh Omen Control Software here:

 

http://ftp.hp.com/pub/softpaq/sp70501-71000/sp70894.exe

 

 

Also, you should install the HP System Event Utility. YOu can get it here:

 

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73248.exe

For a full list of drivers, click here. 😛

Hope this helps!

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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