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munadia
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keyboard backlight colour OMEN Notebook 15-ax011ng

HP Recommended
OMEN Notebook 15-ax011ng
Microsoft Windows 10 (64-bit)

Hi!

I have been trying to change the backlight colour of the keyboard with the hp omen control, however it doesn´t seem to work.  Does my model have this option? I have read that older models do..

 

Greetings,

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DavidSMP
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HP Recommended

Hi @munadia,

 

Good day. Smiley Happy May the forums welcome you! Smiley Happy  Good day!Smiley Happy How are you doing? Smiley Happy I read the post about the Omen’s backlit keyboard color options. It will be a delight to assist you here. Smiley Happy

 

Great diagnosis and troubleshooting. Smiley Happy Fabulous assessment of the situation before posting your query. Kudos to you on that score. Smiley Happy You are a valued HP customer and I take it as a special privilege to share this platform with you. Smiley Happy It is paramount to assist youSmiley Happy

Please check these links for further assistance.

 

Product specifications of  the unit: http://support.hp.com/us-en/document/c05326856

Using the “HP OMEN Control software to customize the gaming keyboard for Omen Computers” Link:  http://support.hp.com/in-en/document/c04492013  

The second link gives you complete information. If it is still not possible to change the color of the backlit keyboard then that is the way the Omen computer is designed.

 

This link is to turn off and turn on backlit keyboards on Hp units: http://support.hp.com/in-en/document/c01612362

 

Hope this helps and answers your question. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you .Smiley Happy

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  Smiley Happy

 

Take care now and have a splendid week ahead. Smiley Happy

Happy holidays to you and your familySmiley Happy  Take care.Smiley Happy

DavidSMP
I am an HP Employee

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