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oafy6
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upgrading my graphics card help

HP Recommended
HP ENVY Phoenix 810-135qe
Microsoft Windows 7 (64-bit)

I would like to upgrade my graphics card from a gt 640 to a gtx 970. When I look at the website there are like 50 million different ones. I would like help in picking the right one for my computer. 

 

 

Specs: http://support.hp.com/us-en/product/HP-ENVY-Phoenix-810-Desktop-PC-series/5399342/model/6667348/docu...

 

motherboard: http://support.hp.com/us-en/product/HP-ENVY-Phoenix-810-Desktop-PC-series/5399342/model/6667348/docu...

 

 

Thank you

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DavidSMP
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Message 2 of 2
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HP Recommended

Good day. Welcome to the HP Community 🙂 Hope you are doing well. 🙂  I understand that you require information regarding a video card upgrade for your desktop. I’ll be delighted to assist you with this. 😉

 

Fabulous analysis.  Terrific diagnosis of the issue as well before posting. Kudos to you on that score.  🙂. It is paramount to address this for you. We definitely value your relation with HP and it is a privilege to share this platform with you.:)

 

Going by the product specifications of the computer’s motherboard and the power supply, on paper, it looks compatible.

However, there are a few factors that need to be kept in mind.

  • Form Factor of the GPU to be housed in the Tower.
  • The type of Power Supply required.
  • The connectors of the power supply
  • The PCIE slot.
  • RAM requirement.
  • You could actually check all the right boxes relating to these for the Form Factor, power supply, PCIE slot and required RAM. Your computer meets all the requirements.
  • However, please check the power supply connector type. It should match the power connector of the gtx 970 card. That is paramount. If it does then the GPU should work with your computer.
  • I would suggest that you contact a local Bet Buy or Staples technician for better clarity before proceeding with the upgrade.

Product Specifications of the computer: http://support.hp.com/us-en/product/HP-ENVY-Phoenix-810-Desktop-PC-series/5399342/model/6667348/docu...

 

Product specs of the Motherboard: http://support.hp.com/us-en/product/HP-ENVY-Phoenix-810-Desktop-PC-series/5399342/model/6667348/docu...

 

Product Specs of the gtx 970 card: http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-970/specifications It is a great card and should ideally work with your computer seamlessly.

 

Your computer has a 600 W power supply and the power Supply requirement of this GPU is 500W. You are good there.

  • Maximum GPU Temperature (in C)
  • 145 WGraphics Card Power (W)
  • 500 WRecommended System Power (W)**
  • 2x 6-pinsSupplementary Power Connectors

Product review  of the Graphics Card: http://www.trustedreviews.com/nvidia-geforce-gtx-970-review

Please do not click on any ad, link, image or download on this last link as it is a 3rd party link.

 

Please note that HP does not recommend upgrades as the hardware is optimized to function correctly. But as you are technically inclined and very competent you could do it at your discretion.

 

Hope this helps.  Let me know how this pans out. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you.  🙂

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

 

Take care now and have a splendid week ahead. 🙂

Happy holidays to you and your family. 🙂

 

DavidSMP
I am an HP Employee

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