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Microsoft Windows 10 (64-bit)

Hi, tried to connet my HP Deskjet 2632 to my new wireless router and now the printer has hung, will not reset, test print, or do anything. I've tried pressing and holding the cancel and wireless button for 3 seconds, and all of the other fixes online, to no avail. There is a zero displayed on the screen, the power button is flashing and the Wifi direct icon is lit. In sum, printer is dead. Was working fine before I tried to connect it to the new router, now I cannot make the printer do anything. Help!

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@TimCP

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-deskjet-2600-all-in-one-printer-series/12319824/document/c05...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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