-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: 4 months trial instant link promo
Create an account on the HP Community to personalize your profile and ask a question
07-17-2020 02:33 PM
Hi,
I bought HP Envy Photo 6230 Printer last week in Germany and i registered for instant ink within 7 days but i got only 1 month free trial whereas on the printer sticker displays 4 months and even in the booklet its 4 months trial.
Could you please help me on this.
Best Regards
Digamber
Solved! Go to Solution.
Accepted Solutions
07-17-2020 03:52 PM
@DigamberIN, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
07-17-2020 03:52 PM
@DigamberIN, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
07-18-2020 03:40 PM
Hi,
Thanks HP Support for the clarification. One key information I learnt is that free trial months is only available if you choose paid plan. With the free plan there is no free trial months available. I received free trial months after changing to paid plan.
Best Regards
07-19-2020 01:14 AM
Yes, I see that the confusion has been cleared now. Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.
Happy to help!
KUMAR0307
I am an HP Employee
Didn't find what you were looking for? Ask the community