Create an account on the HP Community to personalize your profile and ask a question
06-16-2022 05:59 AM
@Scooby0101, Welcome to the HP Support Community! I’m here to help.
I see that the printer is not printing as expected.
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Also, refer to - HP printer setup (Chromebook)
To resolve print quality issues, follow the steps mentioned in this document - No black ink, wrong colors, other print quality issues
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
I am an HP Employee
Didn't find what you were looking for? Ask the community