Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

6960 Not picking up Router

HP Recommended
HP Officemate Pro 6960

New cable company and location. Printer picks up EVERY router in the neighborhood but mine. Cannot connect because it isn't visible to the printer.

Level 12
Level 12
6,318 6,301 751 1,057
Message 2 of 2
Flag Post
HP Recommended

The printer supports only 2,4 GHz wireless if you are not sure check with your cable company is your router 2,4GHz or 5GHz.

My profile on LinkedIn

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation