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- Mobile Printing & Cloud Printing
- After getting new cartridge for my printer is saying the fol...

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02-23-2021 04:39 AM
@Moradeke, Welcome to HP Support Community!
This could be an issue with the ink cartridge or the printer ink system.
I'd suggest you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.
the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service/ink replacement options for your printer.
Hope this helps!
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TEJ1602
I am an HP Employee