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‎02-20-2021 02:32 AM

HP Recommended
Product: Example: HP office jet4630
Operating System: Other

I don't know what happen to my printer after getting new tri color cartridge it saying the following lnk cartridge must be replaced why that 

Category:
1 person had the same question
1 REPLY 1

‎02-23-2021 04:39 AM

HP Recommended

@Moradeke, Welcome to HP Support Community!

 

This could be an issue with the ink cartridge or the printer ink system.

 

I'd suggest you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.

 

the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service/ink replacement options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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