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1 REPLY 1
07-01-2021 02:20 PM - edited 07-05-2021 02:19 PM
HP Recommended
Welcome to the HP Support Community.
What device is your Printer connected to? If it's a laptop, let us know the Operating System version on it.
Meanwhile, make sure the Printer's firmware is up to date: Update printer firmware
Let me know if this helps.
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