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Kjmetz14
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Message 1 of 2
169
Flag Post

Alexa printer skill is not working for 100s of printers since 12/6/20

HP Recommended
iMac desktop
macOS 10.14 Mojave

Looking at the Amazon support site, since 12/6/20 many Alexa users no longer have the ability to print lists. Alexa is not recognizing the HP printer skill. After 2 hours on Amazon support it was deemed an HP problem with the skill they submitted. Anyone have a fix?  Thanks

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Kjmetz14,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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