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An error has occurred

BADREQUEST

X-request-id: 4a045310-33b4-11ec-98ce-337eeecaee98.018af9d0-343c-11ec-98ce-337eeecaee98

2 REPLIES 2
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Hi@Florinel008,

 

Welcome to the HP Support Community!

 

May I know the model number of the printer?

 

Please share the info I can share the troubleshooting step to resolve the issue or picture of the error message.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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what’s the resolution for this please? 

Ive tried reinstalling the app, but still doesn’t work. Issue seems to have started with iOS14 update.  I’ve switched from safari to Crome, but still no luck. 

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