Today our printer got an error which was caused by an print job. After looking into details I have figured out something really strange:
Normal printing works, printing over hp plugin on Huawei P10 plus with Android 9 works, cloud printing on Huawei P10 plus works, printing over hp pplugin on Motorola x4 with Android 9 prints only the first page!? And cloud printing over Motorola x4 causes a blue screen with message "B8BC20AA"!?
does anybody know what the code means and what could be the problem with the mobile printing?
What is strange to me: the Motorola x4 has a nearly vanilla Android instead of the Huawei P10 plus with it's emui system. So I expected the problem more on the Huawei not on the Motorola side.
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