I have recently replaced my ink cartridge with my Instant Ink plan. Since replacing the cartridges, my black ink will not print. I have gone through all the troubleshooting I can find. I have checked the "vents", cleaned the printer heads multiple times; I can't find any visible issues. Updates are installed and there are no errors popping up when I use my HP Print Doctor, everything looks fine. Cartridge seems to be "communicating", I still receive a reading that it is full, the printer knows its there. Now, why won't it print??!
Welcome to the HP Support Community. To assist you better, I would like to know the following:
What model HP Printer are you using?
Refer to this document to know how to find the Product Name or Product Number.
Is the printer enrolled in Instant Ink?
Keep me posted for further assistance.
KUMAR0307 I am an HP Employee
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