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Lucyjax
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Message 1 of 2
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Botton Absorber Foam fell out of place.

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HP OFFICEJET PRO 8710
Microsoft Windows 10 (64-bit)

Somehow the bottom absorber foam piece ended up by itself. It is used to collect ink that leaked. I've had this printer for a couple of years and the foam is clean and obviously there has never been a leak. Where does it belong and how can I get to the area to install it. It is black foam and resembles the thingies one might put on their toe to keep it in line.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Lucyjax

 

Welcome to the HP Support Community. 

 

I'm afraid this is not a customer replaceable part. I'd suggest you Contact HP in your region regarding this. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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