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ANKIT45
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Message 1 of 2
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CHARGING LIGHT

HP Recommended
hp pavilion da0077tx
Microsoft Windows 10 (64-bit)

hi guys,

While charging my laptop shows orange and whilte light in a interval of few minutes.

why it is showing white light if the laptop is not fully charged still.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ANKIT45 Welcome to HP Community!

 

I understand that the white light is glowing while the laptop is not fully charged.

 

Do not worry. I will try to fix the issue.

 

Have you tried with a different adapter and checked?

 

Please perform the adapter test and check.

 

1. Power off the PC and make sure that it is completely powered off.

2. Press the power button and the moment you press the power button immediately start tapping F2 key, you should see the system diagnostics screen.

3. Look for the component test, under that all the hardware will be listed, please choose Adapter and initiate the quick test.

Note: If it fails it will generate a 24 digits alphanumeric failure id, please capture that.

 

If the test is passed, perform the below steps.

 

Please uninstall the ACPI drivers.

 

Right-Click on start button> click device manager> Batteries>then select the s drivers and right-click on it and uninstall all battery drivers. 

Then restart the computer and check again. 

 

Then update the BIOS.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

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