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Suemania1
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Can print from phone but not from pc

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Hp envy 5052

Works fine from phone. Hate the app. Cannot get it to work from pc

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Echo_Lake
HP Support Agent
HP Support Agent
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@Suemania1
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes to the settings of your printer prior to the issue?
  • When was the last time it worked fine?
  • What is the operating system?

While you respond to that, let's try these steps: 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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