Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Can’t connect to wifi

HP Recommended
Hp c4780

i can’t connect to WiFi. I tried different instructions turn off both, push WPS bottom, installed HP Smart app but still can’t connect.. Blue light is on. Did a configuration of printer and says I need to match my hp printer network (SSID) with my router network (SSID) but don’t know how to do that. Thanks 

HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 2 of 2
Flag Post
HP Recommended

@Javy444, Welcome to the HP Support Community!


This model printer is not AirPrint or HP Smart compatible. You cannot use this printer from an iOS device.


To know how to connect the printer to a wireless network, refer to page 5 of the user guide.

You may either use the WPS method or using the software on a computer.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation