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Javy444
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Message 1 of 2
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Can’t connect to wifi

HP Recommended
Hp c4780
iOS

i can’t connect to WiFi. I tried different instructions turn off both, push WPS bottom, installed HP Smart app but still can’t connect.. Blue light is on. Did a configuration of printer and says I need to match my hp printer network (SSID) with my router network (SSID) but don’t know how to do that. Thanks 

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@Javy444, Welcome to the HP Support Community!

 

This model printer is not AirPrint or HP Smart compatible. You cannot use this printer from an iOS device.

 

To know how to connect the printer to a wireless network, refer to page 5 of the user guide.

You may either use the WPS method or using the software on a computer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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