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Can’t disconnect from my old WiFi
03-15-2021 05:18 AM

I have a HP Deskjet 2632 printer which has been connected to the internet and printing wirelessly without problem. I have just changed my WiFi and am now not able to get the printer to disconnect from the old WiFi so I can connect it to the new one.
03-15-2021 01:29 PM - edited 03-15-2021 01:29 PM

Hi,
Please print a Printer Status Report:
Can you see Value 19 (Admin Password) listed as not set or with any other value?
https://support.hp.com/gb-en/document/c05368417
If it is listed with Not Set, follow below steps to reset the network settings and connect the printer using HP Smart:
Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink - this section in the document applies for your printer model
https://support.hp.com/us-en/document/ish_1780623-1698506-16
Otherwise, please let me know,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂

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