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Can;t get connected to wi-fi

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HP Officejet 4630
Microsoft Windows 10 (64-bit)

It  was on and working fine then the DLink had a problem so I had that fixed and now the printer won't connect, WHY?


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First, in the outside chance that it is just a connection glitch,

Restart Everything, including router, computer(s), printer, connected / dependent devices.  All of it.


No Joy?

In general, the fix is to set the printer back to Network Defaults (remove the current network information) and then simply enter the information again.


Ideas / Places to look, check, adjust the setup


Read through and decide where to start.

The Easiest option is to use the Doctor and see if it can fix the connection.



The Doctor is In

Want to use the Doctor to try and fix the issue?

Use this version:


Information / version file



Read / Learn / Find solutions

From your printer's support website:

Category How-to >

Select Topic: Wireless, Networking & Internet >

Select Subtopic: Wireless Connections & Networking

No Connection after Router or Wi-Fi Settings Change



The  User Guide explains how to connect - and what to do when the printer is having connection problems.

Chapter 9 - Connectivity - starting on Page 81

For example, see

  • "To change network settings" on Page 84
  • Printer on the network at all?  Use the Embedded Web Server (EWS) to view / update the printer network setting - Page 89


Chapter 10 - Solve a problem > Resolve networking issues - Page 110


The Wireless Center Website

There is a great deal of information available at the Wireless Center Website.

Worth a few minutes of your time...

 Wireless printing center

 Wireless printing center – Replacing your Wireless Router


Embedded Web Server (EWS)

Printer must be on the network - it doesn't have to be able to print yet, but it does have to be "there".


Open EWS

Open your favorite browser > type / enter Printer IP address into URL / Address bar


A couple of examples of setting a Static IP Address




After the printer is connected and you continue to have drop-connection, scanning, or installation problems,


If you have installation, offline, or port issues, assign a TCP/IP port for the printer.


Create TCP IP port


  • How-to “Create TCP Port” Contributed by greenturtle

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel > icon view > Devices and Printers > Right-Click on the printer > Left-Click Printer Properties > Select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:
Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)




Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet 4630 e-All-in-One Printer series


Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology



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