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‎11-09-2024 03:15 PM

HP Recommended

I can't get my hp printer back on line to my mac

Category:
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1 REPLY 1

‎11-10-2024 08:34 AM

HP Recommended

Hi @Yikes12_,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I understand you're experiencing an issue with connecting your printer to the network or to the device from which you want to print.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- May I know which application are you using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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