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09-23-2022 10:05 AM
I frequently print 4x6 photos, but when I want to change back to letter size papers on the main tray, it won’t change from 4x6 size. I am getting really sick of this problem and am ready to buy another brand of printer
09-23-2022 10:36 AM
Welcome to the HP Community Forum.
True - adjusting the Paper Size and Type are easier to manage on any printer (any brand) that supports a printer display panel.
If your printer model does not include the display panel option (or even if it does),
After you (re)load the paper into the printer,
Adjust / Change the paper settings using the Embedded Web Server (EWS).
Reminder - HP Smart Mobile: Paper Size & Type must be adjusted before you open the content to be printed
EWS is available in your browser and from within HP Smart.
EWS > HP Document / How-to
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Model Dependent: Advanced section
Click Apply to save changes
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EWS - HP Smart for Mobile - Tray and Paper Management - iOS / iPadOS / Android
Reminder: Tray and Paper settings must adjusted before opening the object to be printed.
Open HP Smart (for mobile)
Open Click on “Green Circle Check” on Printer Status icon
Scroll down to Preferences
Click, Tray and Paper
- No Size > Select “Custom” Note: Not all printers support size “Custom”
- Advanced section > General Tray, Default Paper, Default Tray, Tray Lock
Click Apply to save changes
Example - EWS - Paper Size & Type - Tray and Paper management
Example - HP Smart - Mobile - Main Menu
Example - HP Smart - Mobile - Photo / Image Print
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Enter the device type and model name of your HP device
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