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HP Recommended
HP ENVY 5055 All-in-One Printer
iOS

I need to print a pdf file and it won’t print. I can’t save it as a different file type on my smartphone, and need to print off a bar code 

3 REPLIES 3
HP Recommended

@DrJ825

 

Welcome to the HP support community.

 

Did you check if you can print from the different applications?

Are you getting any error messages while printing?

Did you check if you can make a copy?

 

Reply with the requested information for more assistance.

Sandytechy20
I am an HP Employee

HP Recommended

I didn’t get any error messages and I tried to change the ink color, the file type, and everything you can imagine.  My buddy was able to print it off at work for me, so now sure what the problem was with this printer.   Never had any issues previously.   Thanks for your reply!

HP Recommended

@DrJ825

 

Which application are you using to print?

Sandytechy20
I am an HP Employee

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