Can't print on 6110 e from Android phone

[dave3672]

I can't print from my Android phone to my 6110 e printer.  It sends to printer but print blank page.  It won't print from Adobe either. 

[Garp_senchau]

@dave3672, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you are having trouble printing from your Android phone to an HP printer (model 6110 e), follow these steps to troubleshoot and resolve the issue:

1. Ensure Your Printer and Android Device Are Connected to the Same Network

Confirm that your Android device and printer are connected to the same Wi-Fi network. This is necessary for network printing to work.

2. Install and Enable the HP Print Service Plugin

Make sure the HP Print Service Plugin is installed on your Android device. You can download it from the Google Play Store.

For Android 6.0 (Marshmallow) and 5.0 (Lollipop):

• Tap Settings, search for and open HP Print Service, and then tap On to turn on the plugin.

For Android 7.0 (Nougat) or later:

• The plugin turns on automatically after installation.

3. Print Using the HP Print Service Plugin

Print photos, documents, emails, or webpages from Android apps:

1. Open the item you want to print.
2. Tap the Menu icon (three vertical dots) and then tap Print. If the app does not have a Print option, tap the Share icon or look for a Share option in the Export or Send menu, and then select HP Print Service Plugin or the Print icon.
3. On the preview screen, tap the down arrow to view the printer list and select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.
4. Tap the down arrow to change any print settings, such as paper size or orientation.
5. Tap the Print icon.

4. Check Common Issues

If you still face issues, check the following:

• Network Connection: Ensure your printer is connected to the network.
• Bluetooth and Location Services: Ensure both Bluetooth and location services are enabled for HP Roam discovery prompts.
• Printer Compatibility: Confirm that your printer supports the HP Print Service Plugin.

Sources: HP printer setup (Print Service Plugin for Android)

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,