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Can’t print printer code due to no black ink

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I am having great difficulty with my new printer- ordered a new one to replace my old one and thought I had set it up on my account but hadn’t properly. Have been using it fine and no it won’t except the new ink due to not being registered properly- now trying time replace printer and print a code but code can’t print as there is no black ink! 

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Welcome to HP support community.


Provide the printer model number or the product number?


Reply with the requested information for more assistance.


I am an HP Employee

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