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06-15-2020 09:16 AM
I recently noticed after updating to IOS 13.5.1 that the share to HP-Smart link isn't working. When I get the HP-Smart print preview with the blue "Printer" button, when I press it does nothing. However i can go directly into the HP smart app and print other items in order to test the phone's connection to the printer.
The best example is to use the iphone "Note" app, first type a test message then click the share icon at top right, scroll the share options up until you see the 2 options to "Print" and "Print with HP Smart" . The plain "Print" option works but the font will be super sized. the second print option " Print with HP Smart" will end with a frozen print preview page.
I've found all other app shares to HP Smart results in same stuck preview screen.
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