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I can’t change the print option from black and white to color or gray scale. There is no color option that pops up to select

2 REPLIES 2
HP Recommended

Hi @Je0522,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Je0522,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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