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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-24-2021 05:26 AM

HP Recommended
Product: HP Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)

Hello!

My HP printer was never able to connect to web services. I tried everything, literally everything.

One year ago I got a new internet provider and a new WIFI router, a very basic one, the "Vodafone Station". When I tried to connect it to the web services, it worked.

But as the router didn't have all the features I needed, I upgraded to a FritzBox. And the web services stopped working again.

So apparently, FritzBox routers don't let the printer access the web services, or at least that's how it's configured by default. Does anybody know what I need to change in my router's settings so the web services work again?

 

Thanks in advance

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