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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Cannot connect to a new router
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10-15-2019 11:51 AM
Changed address so have a new router.
tried the set up steps but the printer will not connect to router
Solved! Go to Solution.
10-17-2019 02:11 PM
Welcome to the HP Support Community.
Let's restore the network settings:
Press and hold the Wireless button ( ) and the Cancel button ( ) from the printer control panel together for three seconds.
Once done, connect the Printer to the W-Fi.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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