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Cannot update terms and conditions

HP Recommended
Samsung A40
Android 8.0 Oreo and older

Every time I try to print a message comes up to say I need to update the HP Terms and conditions. I tick the box but the OK button is greyed out, I have no other options, please help

HP Support Agent
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HP Recommended



Welcome to the HP Support Community.


Please let us know which Printer do you have and where do you see this message?


Thanks 🙂

I am an HP Employee

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