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Shaaaawaaaaa
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Cant Print in HP smart app in IPad

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iOS

I cant print with HP Smart app because the app cant read the word document please help

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TEJ1602
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@Shaaaawaaaaa, Welcome to HP Support Community!

 

What happens when you use the AirPrint feature on the iOS device? If you haven't tried, refer to the document https://support.hp.com/in-en/document/c02775166 for help.

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Also, check for any updates pending on your iOS device.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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