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‎06-04-2020 05:48 AM

HP Recommended
Product: HP ENVY Photo 7100
Operating System: Microsoft Windows 10 (64-bit)

I had a random @hpeprint email address and wanted to change it, så I tried to add my printer. But the claim code is invalid.

I've deleted the web service and shut down the printer. And now the random @hpeprint email address is gone så I can't even use that, and the claim code is still invalid. I've done everything, but the claim code is always invalid.

PLEASE HELP!!

2 REPLIES 2

‎06-09-2020 02:45 PM

HP Recommended

@Lergöken
Thank you for posting on the HP Support Community.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎06-11-2020 07:56 AM

HP Recommended

Hi

 

That answer did NOT help me!

When i Click on the link, I only got one option; Visit the HP Support Community....And here I am again

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